Claims Management

Exceeding your expectations
Whenever you place insurance, you need sound advice. Every insurance policy is nevertheless nothing more than a future promise for service and compensa­tion. It’s once you make a claim that you find out whe-ther or not the cover is sufficient – and if you’re working with reliable partners.

We make claims handling a priority at Schmidt Versicherungs Treuhand AG. In the event of a claim we fully support you, drawing on all our specialist knowledge and doing everything to minimise the impact. Our ­efforts go far beyond what you would normally expect from an insurance broker.

Our support also extends to wherever our clients need it. So when the complexity or the size of a claim demands, we will even travel abroad to ensure that the case is handled in the most appropriate way from the outset.

It might be that we negotiate with the claimant on behalf of the liability insurer in order to keep costs as low as possible. In the past this approach has proved to be very successful both for the insurer as well as for the client.

As experienced intermediaries we aim to avoid the ­escalation of conflict and to minimise the financial ­demands of claimants.